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- 2018.04.19
Council Advocates Mandatory Cooling-Off Period for Specific Trades and Transactions – Consumer Contracts to be Unconditionally Cancelled within 7 days in a Move to Strengthen Consumer Protection
Unfair trade practices involving coercion and undue influence currently remain prevalent. Many consumers, whether reluctantly or when psychologically unprepared, are induced into purchases of goods or services of poor value or lengthy contractual...
- 2018.04.16
Home Insurance Premiums & Insured Items Vary Substantially – Buildings over 40 Years May Need Separate Underwriting
A dream home, owned or rented, is the common goal of many a hardworking family breadwinner. To put their heart at ease, more people have turned to home insurance for protection but often with little regard to the terms and conditions, and scope of...
- 2018.04.16
Nearly 50% of Mattress Samples Unsatisfactory in Body Support Choose in Accordance with Your Body Shape and Sleep Positions
If one-third of your life is to be spent in bed, assuming 8 hours...
- 2018.04.16
Supermarket Aggregate Average Price Drops for the First Time in 12 Years But Some Items Edge Up Significantly Above Inflation Rate
The Consumer Council, since its first annual supermarket price survey released in 2005 based on the scan data from the 3 major supermarket chains, has expanded for the first time its coverage of major supermarket chains to 4 this year to enable the...
- 2018.04.16
Test Reveals Prevalent Faulty Labeling on Butter & Margarine Nutrient Contents with 50% of Samples Seriously Inaccurate – 85% of Margarine Detected with Genotoxic Carcinogen
Butter is used commonly as an oil spread over breads and an ingredient to cook or bake food. To reduce fat intake, some consumers opt for what is popularly called “vegetable butter” or margarine in the belief it’s healthier. A Consumer...
- 2018.03.15
30% Cordless Upright Vacuum Cleaners Tested Reveal Unsatisfactory Cleaning Performance and Wide Variations in Operating Time
Handy and space-saving, the cordless upright vacuum cleaners – some could even double as a handheld vacuum cleaner – have found favour with consumers, despite their higher prices, in the market in recent years. A Consumer Council test has...
- 2018.03.15
In Active Support of World Consumer Rights Day 2018: “Making Digital Marketplaces Fairer”
“Making Digital Marketplaces Fairer” is the theme of this year’s World Consumer Rights Day (WCRD), which is celebrated on March 15 every year. The Consumer Council, in active support of the theme advocated by the Consumers International, calls...
- 2018.03.15
Launderettes Customer Service & Protection Clauses in Need of Upgrading Be Careful of Unknown Laundry Detergents’ Ingredients
24-hour self-service laundry is much in need bringing great convenience to consumers, especially those living in crammed home environment. In a comparison of 9 launderette services, the Consumer Council has found the majority are without staff...