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- 2018.01.15
Consumer Dissatisfaction in Home Furnishings Purchase – the Industry is Urgent to Improve After-Sales Service
Consumer disputes over furniture purchase are far from rare, despite all the time and money they are splurging on furnishing their home into one of blissful joy and comfort. Product quality and after-sales service are the main issues of complaints...
- 2018.01.15
Survey Reveals Restrictive Private Car Maintenance Warranties – Greater Transparency Is Called for in Repair Costs & Price Quotations
Prospective car owners beware: besides the costs of fuel and insurance, brace yourselves for the oncoming bills in vehicle maintenance and repairs. In a survey on the warranty plans of new cars from 22 brands, the Consumer Council has found highly...
- 2018.01.15
Test Uncovers 2 USB Chargers in Safety Non-Compliance – Price Differentials and Product Quality Bear No Direct Correlation
Mobile devices are proliferating in ever more variety – handsets, tablets, and even portable fans, and they all need to be charged up at any time. In addition to the original USB charger that supplied with the product, many consumers also purchase...
- 2018.01.15
The CNY Cleanup Price Hike Is On – Household Cleaning Services Prices with Multiple Surcharges and in Different Scopes
The Consumer Council reserves all its right (including copyright) in respect of CHOICE magazine and Online CHOICE. Chinese New Year is approaching and it's time again to give the home the big yearend cleanup, with many turning to the service of...
- 2018.01.15
Thermal Underwear Test: Thermal Retention Value Variations by More than a Double, Sweat Wicking and Quick Drying Performance in Nearly Half the Samples Unsatisfactory
To beat the bitter winter cold, consumers have shown a growing preference for thermal underwear of synthetic fibres that are lighter and more airy, offering warmth and comfort, to pure wool or cotton or other thick heavy apparels. The Consumer...
- 2017.12.14
Delayed Vaccinations Triggering Steep Rise in Complaints by 16 Times Be on the Alert for Being Misled into Needless Medical Check-Ups
Consumers are getting more and more health-conscious, and they are splurging on preventive medical services, despite their high costs, such as preventive vaccination and health checks. But rising demand has also sent complaints under this category...
- 2017.12.14
Prices of Masks Vary over 100 Times – Bacterial Filtration Efficiency of 2 Samples Lagging behind Basic Barrier Protection Level
The 2003 SARS brought the issue of public hygiene into instant public prominence, that wearing masks can reduce the spread of droplet-transmissible diseases, for example seasonal influenza. It is, however, hard to differentiate a mask of good quality...
- 2017.12.14
Service Charges for Recruiting Foreign Domestic Helpers Could Vary to over One-fold – Qualifications Verification the Responsibility of Agencies
With more than 350,000 foreign domestic helpers in Hong Kong, and growing demand for their service from other countries, finding a suitable domestic helper of your choice is by no means easy, and has indeed led to many a consumer dispute. The...