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- 2024.06.17
Quality of Dental Services Varies Seek Reputable Service Providers to Avoid Distress Be Mindful of Details when Using Dental Services in the Mainland to Protect Consumer Rights
As many would agree that “there are few ailments quite as excruciating as a toothache”, yet a straight, healthy set of pearly whites requires timely treatment of dental problems in addition to daily care. With an ageing population, there is...
- 2024.05.16
Cooling Capacity of 5 Models of “1 Horsepower” Window-Type Inverter Air Conditioners Lower than Claimed Energy Efficiency Varied by 13% Among Models with Grade 1 Energy Labels
Hong Kong’s summers are hot and humid. While a high-performance air conditioner can improve comfort and regulate the humidity indoors, an energy-efficient model could save more on electricity fee. The Consumer Council tested 14 models of “1...
- 2024.05.16
DEET the Most Effective in Mosquito Repellent Tests on Humans but Caution Urged when Using on Children Varying Effectiveness of Natural Ingredients 1 Model Attracts Mosquitos Instead
With the arrival of rainy summer, mosquitoes start to breed profusely, and as a matter of course it is crucial to take adequate precautions against mosquitoes while enjoying nature and outdoor activities. The Consumer Council tested 25 models of...
- 2024.05.16
Improvement Needed for Careless and Responsibility-shirking Household Cleaning Services Pay Heed to Dispute Handling and Compensation Mechanism To Protect Rights and Interests
Households that require major cleaning after renovations, or those who do not employ foreign domestic helpers, may choose to use services provided by cleaning companies. However, the Consumer Council has from time to time received complaints about...
- 2024.05.16
Over Half Baby and Infant Clothing Models’ Design and Processing May Pose Safety Risks Wash Before Wear to Remove Residual of Allergenic Chemicals
To ensure comfort and safety of attire for little ones, in addition to stringent selection of fabrics, design and workmanship should not be overlooked. Components such as buttons/snaps or decorative elements on clothing may detach when pulled and...
- 2024.05.16
Think Twice Before Using 2 Spam Call Blocker Apps Contacts Made Public and Personal Information of Friends and Relatives May Become Freely Accessible
Many might receive more than a few telemarketing or spam calls every day. In the hope of minimising disturbance to their daily lives, people may choose to download mobile apps that block spam calls. However, if consumers do not study the terms and...
- 2024.05.02
The Consumer Council responds to the PCPD's investigation report
The Consumer Council identified an attack against its computer system in the morning of 20 September 2023. Taking immediate action in a prompt, responsible and transparent manner, the Council filed a report with the Police and proactively notified...
- 2024.04.25
Consumer Council’s 50th Anniversary Golden Jubilee Cocktail Reception CHOICE Magazine Announced to Go Free Next Year
The Consumer Council celebrated its 50th anniversary with a cocktail reception at the Hong Kong Convention and Exhibition Centre today (25 April), with over a thousand guests coming together to honour the Council’s golden jubilee. Looking ahead,...