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- 2026.09.14
Absorption Speed of Sanitary Napkins Varied Considerably from a Few Seconds to Over 1 Minute Over Half of the Models Had Inadequate Labelling Suppliers Urged to Enhance Transparency
Disposable sanitary napkins are a convenient choice of feminine hygiene product for many women during their periods. However, with a wide variety of sanitary napkins available on the market, differing in size, material and design, selecting a product...
- 2026.09.14
Bulk-buy Promotions and Larger Pack Sizes Not Always Better Value Make Good Use of “Online Price Watch” to Track Price Trends and Shop Smart
In recent years, supermarkets have rolled out a wide variety of promotional offers. Bulk-buy promotions such as “Buy 1 Get 1 Free” and “Get 1 More for $1” can easily give consumers the impression that they are enjoying a discount of nearly...
- 2026.08.18
Delivery, Performance and Return Issues of Electrical Appliances Common Sources of Disputes Industry Urged to Strengthen Quality Control and Enhance Services to Reduce Complaints
Purchasing electrical appliances involves more than comparing product features and prices. Consumers should also understand retailers’ delivery efficiency, installation arrangements and after-sales services. The Consumer Council receives more than...
- 2026.08.18
Questionable Sales Practices for Medicine and Health Supplements Industry Urged to Uphold Ethical Business Practices to Boost Consumer Confidence
Many visitors to Hong Kong like to purchase medicines, medicinal oils and herbal medicine for personal use or as gifts. At the same time, with an ageing population and growing health consciousness, health supplements have become increasingly popular....
- 2026.08.04
Consumer Council and EMSD Sign MOU to Strengthen Information Exchange and Joint Product Testing Boosting Consumer Confidence in Purchasing Household Electrical Products and Domestic Gas Appliances
The Consumer Council (“the Council”) and the Electrical and Mechanical Services Department (EMSD) signed a Memorandum of Understanding (MOU) today (4 August) to further strengthen collaboration in areas including the safety and energy efficiency...
- 2026.07.24
Public Voting for the 26th Consumer Rights Reporting Awards Starts Now Vote for Your Favourite News Photo and Student Journalism Work
To foster public awareness of consumer rights issues, the Consumer Rights Reporting Awards (CRRA), organised by the Consumer Council (the Council), invites public to vote for the winning entries in 2 award categories—the “News Photography...
- 2026.07.15
Most Ready-to-wear Reading Glasses Lacked Adequate Labelling or Warnings Manufacturers Urged to Improve Avoid Prolonged Use of Non-prescription Glasses and Undergo Eye Examinations Regularly
For middle-aged and elderly consumers, reading glasses are helpful tools for viewing nearby objects such as newspapers and mobile phones. While some opt to have reading glasses tailored at optical shops, others choose ready-to-wear reading glasses...
- 2026.07.15
Pet Insurance Coverage Items Becoming More Granular Additional Premiums May Be Required Understand Limits and Deductibles Before Taking Out a Policy To Avoid Budget Overruns
When pets fall ill or are involved in accidents, medical expenses are often unpredictable. Many pet owners take out pet insurance to share the financial burden and risks. The Consumer Council compared 24 pet insurance plans available in the market...