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- 2025.09.15
Confusing Pricing Units of Herbal Medicine and Misleading Imitation Products Pharmacies and Medicine Shops Urged to Abandon Unscrupulous Sales Tactics and Rebuild Consumer Trust Through Honest Practices
With the full recovery of Hong Kong’s tourism industry after the ...
- 2025.09.15
Heavy Metals Detected in Over 90% of 30 Clay Mask Models 40% Contained Fragrance Allergens Manufacturers Urged to Improve Formulations
Airborne pollutants can easily clog pores. Clay masks, known for their strong absorption properties which could help to cleanse pores by removing dirt and excess sebum, have become an essential part of many city dwellers’ deep cleansing routines....
- 2025.09.15
Nearly 95% of Private Child Vaccination Schemes Require Full Prepayment Parents Should Consult Doctors Before Payment To Understand Efficacy and Terms
Children generally have lower immunity, and vaccination can reduce the risk of contracting certain diseases. Currently, the Government’s “Hong Kong Childhood Immunisation Programme” provides eligible children from birth to Primary 6 with free...
- 2025.08.19
Study Reveals Fragmented Governance Framework and Information Non-transparency Consumer Council Advocates 5 Recommendations to Realise the Full Potential of Telehealth Services
Hong Kong’s ageing population, increasing longevity and growing prevalence of chronic diseases are driving demand for healthcare services. With an increasing call for convenient, affordable and quality healthcare around the world, telehealth has...
- 2025.08.14
3 Child Car Seat Models Found with Weaker Crash Protection Parents Should Follow Instructions for Proper Installation and Use to Safeguard Children
To make travelling with their young children easier, many parents choose to drive. However, not all parents install and use child car seats in their vehicles to reduce the risk of injury in the unfortunate event of an accident. To further strengthen...
- 2025.08.14
4 Primary School Shoe Models Detected with Harmful Chromium VI or Phthalates at Levels Exceeding Safety Limits While Durability Varied Manufacturers Urged to Improve Products to Safeguard Schoolchildren’s Health
As a new school year approaches, parents may be busy selecting new shoes for their children in preparation for the start of term. In the Consumer Council’s test on 28 models of primary school shoes, various harmful substances were detected in 13...
- 2025.08.14
Difficult Returns and Disorganised Pickup Among Causes of Online Shopping Logistics Disputes Industry Urged to Improve and Uphold Service Commitments To Restore Consumer Confidence
Online shopping has become a daily routine for many, valued for its convenience and accessibility beyond time and space limits. However, issues related to pickups and returns of online shopping remain a common source of disputes. In 2024, the...
- 2025.08.08
Public Voting for the 25th Consumer Rights Reporting Awards Starts Now! Vote for Your Favourite Student Work and News Photo to Show Your Support
To foster public awareness of various consumer issues, the public voting for 2 award categories—the “News Photography Award” and the “Tertiary Student Journalism Award”—remains an integral part of the Consumer Rights Reporting Awards...