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- 2026.03.19
VTC and Consumer Council sign MoU to foster talent development, enhance service quality and promote consumer rights
The Vocational Training Council (VTC) and the Consumer Council have signed a Memorandum of Understanding (MoU), deepening collaboration between the two organisations in Vocational and Professional Education and Training (VPET). The partnership aims...
- 2026.03.16
13 Pillow Models Showed Satisfactory Durability and Comfort Overall Though Back Support for Smaller Physiques Was Mediocre
A pillow that provides adequate support for the head and neck is crucial to sleep quality. With the wide array of pillow options on the market featuring different materials and designs, the Consumer Council tested 13 models and found that, whether...
- 2026.03.16
Average Monthly Fees of 24‑hour Fitness Centres Varied Substantially Facial Recognition as the Main Entry Method Consumers Should Be Cautious When Providing Personal Data
24‑hour fitness centres have burgeoned in Hong Kong in recent years to cater for consumers with different daily routines, enabling them to exercise without time restrictions while also offering more flexible fee arrangements. The Consumer Council...
- 2026.03.13
Consumer Council Joins Shenzhen’s “3·15 World Consumer Rights Day” Event Collaborating to Build a Trustworthy Consumer Environment in the Greater Bay Area
The Hong Kong Consumer Council (HKCC) yesterday took part in the “3·15 World Consumer Rights Day” event in Shenzhen, organised by the Shenzhen Consumer Council and the Market Regulation Bureau of Shenzhen Municipality under the theme of...
- 2026.03.12
The 26th Consumer Rights Reporting Awards Applications Open Today
The 26th Consumer Rights Reporting Awards (CRRA) organised by the Consumer Council is now open for applications. Interested media organisations and journalists should submit their online application forms and entry files by 24 April 2026. The...
- 2026.02.23
38,000 Consumer Complaints Recorded in 2025 Ending a 3-year Rising Trend Online Shopping Complaints Rose to Nearly Half of Total Cases Strengthen Collaboration to Safeguard Consumer Rights
Hong Kong’s economy remained stable with steady progress in 2025, with the annual real Gross Domestic Product (GDP) registering robust growth of 3.5%. Consumer and business confidence improved significantly, bringing new opportunities for various...
- 2026.02.16
Car Parking Promotional Terms Complicated and Easily Misunderstood Terms and Conditions Should Be Clearly Displayed To Facilitate Informed Choices
Many shopping malls offer car parking promotions to attract drivers to visit and extend their stay, thereby boosting footfall and revenue for tenants. However, such promotions come in a vast variety, ranging from day‑parking or night‑parking...
- 2026.02.16
Hair Transplant and Hair Growth Service Results Fell Short of Claims Industry Urged to Make Practicable and Feasible Commitments To Reduce Disputes
The desire to look attractive is universal. Both men and women hope to maintain a youthful appearance with fuller hair. As a result, the hair growth market has grown rapidly in recent years, with advertisements for hair transplant, hair growth and...