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- 2025.04.15
5 Models of Bath Bombs with Small Parts Had No User Age Warnings Manufacturers Urged to Improve Labelling Transparency to Ensure a Carefree Soak
A leisurely bath can be both relaxing and invigorating, and bath bombs with delightful scents are popular among children and adults alike. The Consumer Council tested 17 models of bath bombs, including 8 models with small gifts, 7 of which appeared...
- 2025.04.15
Disputes Over Poor Quality and Stringent Terms of Silver Services Concerted Efforts and Empathy in Building an Age-Friendly Consumption Environment
As Hong Kong’s population continues to age, the proportion of senior citizens aged 65 or above is projected to rise from 23% in 2023 to 36% by 2046. In response, the Government has introduced various policies to strengthen elderly care and promote...
- 2025.04.15
Heating and Cooling Energy Efficiency Could Vary by Over 25% Among Grade 1 “2 Horsepower” Split-Type Air Conditioners Advocating for Higher Energy Label Grading Standards To Help Save Energy and Reduce Carbon Emission
To maintain a stable room temperature throughout the seasons, more air conditioners are equipped with both cooling and heating functions. The Consumer Council tested 12 models of “2 horsepower (HP)” inverter split-type air conditioners, 5 of...
- 2025.04.15
Medical and Accident Coverage of Travel Insurance Vary Significantly Over 90% Plans Lowered Coverage for Seniors and Children Industry Urged to Review
While many consumers may have already planned their travel itineraries for the upcoming Easter holidays, some may make last-minute purchases of travel insurance, without fully grasping the extent of coverage. The Consumer Council surveyed 27 single...
- 2025.04.14
HKMA and Consumer Council Jointly Launch Virtual Reality Simulation Games
To strengthen self-protection capabilities of students with special educational needs and senior citizens, the Consumer Council (the Council) and the Hong Kong Monetary Authority (HKMA) have joined hands in launching a series of new virtual reality...
- 2025.03.19
The 25th Consumer Rights Reporting Awards Applications Open Today
The 25th Consumer Rights Reporting Awards (CRRA) organised by the Consumer Council is now open for application. Interested media organisations and journalists should submit their online application form and entry files by 30 April 2025. The...
- 2025.03.17
14 Double Mattress Models Showed Less Side Support Sleep Trials Recommended Before Purchase Urging for Increased Transparency for After-Sales Warranty Terms To Facilitate Smart Choices
A suitable double mattress not only enhances quality of sleep, but also promotes spinal health. The Consumer Council tested 14 models of double mattresses. Based on the firmness measurement, 1 model was graded as “very hard”, 6 as “hard”, and...
- 2025.03.17
4 Recommendations to Enhance Safeguard for Online Customised Computer Services Improvements in Compatibility and Inventory Information Urged
A high-performance computer makes work, entertainment, or gaming more effortless and enjoyable. Although buying from an original equipment manufacturer (OEM) is convenient and reliable, the standardised hardware configuration may not fully meet...