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- 2024.03.14
Improvements Needed on After-Sales Warranty and Repair Service for Mobile Phones & Earbuds Urging for Statutory Measures to Promote Sustainable Consumption
Smartphones and wireless Bluetooth earbuds have become daily necessities for many people. Constantly evolving models and functionalities have however attracted consumers to spend money on replacements, resulting in a large amount of electronic waste...
- 2024.03.14
User Trial on Anti-Wrinkle Eye Creams Revealed Overall Satisfactory Moisturising Performance but Only 4 Models Comparatively More Effective in Improving Deep Wrinkles 6 Detected with Free Formaldehyde or Fragrance Allergens Choose with Caution
Eyes are the windows to the soul, and with ageing, the skin around the eyes will inevitably develop wrinkles and fine lines of varying depths. There is a wide range of eye creams available on the market, with many claiming to help reduce or even...
- 2024.03.11
The 24th Consumer Rights Reporting Awards Applications Open Today
The 24th Consumer Rights Reporting Awards (CRRA) organised by the Consumer Council is now open for application. Interested media organisations and journalists should submit their online application form and entry files by 30 April 2024. The...
- 2024.02.21
Consumer Council Advocates 4 Recommendations to Strengthen Governance of the Home Renovation Industry Helping Consumers to Create Comfortable Homes
Having a comfortable and well-decorated home is the lifelong drea...
- 2024.02.15
13 Models of Double-hob / Flexi Zone Induction Cookers Varied Greatly in Heating Performance Energy Efficiency Performance of 6 Models Did Not Match Labelling
A stove which is powerful, heats up quickly and evenly is a kitchen essential, whether for those trying to eat healthy or who are keen in culinary arts. In recent years, many consumers opt for induction cookers because they are easy to clean and do...
- 2024.02.15
Beware of Sodium and Fat Content of Instant Noodles 1 Serving Enough to Exceed Intake Limit Improvement Urged as 3 Seasoning Samples Detected with Higher Levels of Probably Carcinogenic Contaminant
Instant noodles are not only convenient and filling, but also come in a wide variety of flavours, making them a perfect choice for comfort food or a late-night snack for many people. However, the Consumer Council tested 19 samples of prepackaged...
- 2024.02.15
First-ever 315 Consumer Rights Week in Celebration of the Golden Jubilee 2-day Family-friendly Carnival Filled with Educational Games and Prizes
The Consumer Council has been walking hand in hand with the citizens of Hong Kong for half a century. To celebrate this milestone, the Council will be organising a series of golden jubilee events based on the theme “Smart Consumption．Fuelling the...
- 2024.02.15
Poorly Arranged Reward Points Schemes Led to Disputes Call for Addressing the Needs of Vulnerable Consumer Groups
In the highly competitive retail market, traders must devise strategies to boost sales and retain customers. Many traders have introduced joint or standalone reward points schemes in recent years to encourage repeat patronage, by letting consumers...