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- 2023.03.15
Soaring Demand for Electric Vehicles Leads to Parts Shortage and Untimely Delivery Disputes Manufacturers Urged to Be Frank About Uncertainties to Avoid Upsetting Consumers’ Expectations
In recent years, the Government has launched the “One-for-One Replacement” Scheme for electric vehicles’ (EV) first registration tax (FRT) concession to reduce air pollution. Added to that the persistently high fuel prices, more car owners have...
- 2023.02.15
2 Dehumidifiers Failed to Meet Grade 1 Energy Efficiency Claims with HEPA Filters Installed Promotions Utilising Results Under Manufacturers’ Test Environment Potentially Misleading Prompt Improvement Urged
In the transitional season between winter and spring which promises damp weather, a dehumidifier is certainly a “gift against clamminess”. In addition to conventional models, 2-in-1 air purifying dehumidifiers equipped with High Efficiency...
- 2023.02.15
Beware of Overstated Home Emergency Repair Issues Leading to Exorbitant Costs by Online Vendors Disparate Service Standards with Possibility of No Recourse
When it comes to home emergencies such as blocked drains, tripped circuit breakers or water leakage, more and more consumers are using the internet and social media platforms to find technicians to fix the problems as soon as possible, whereas many...
- 2023.02.15
Disclaimer Clauses of Bouldering Gyms Superfluous with Only 30% Providing a Bilingual Version Consumers Advised to Take Beginner’s Classes and Check Third Party Insurance to Ensure Safety
Sport climbing is booming all over the world, particularly after its Olympic debut at the Tokyo 2020 Games, both professional and amateur climbers have increased in numbers. Bouldering is also getting more popular in Hong Kong in recent years,...
- 2023.02.15
Dried Edible Fungi Rich in Dietary Fibre but Not a Major Source of Collagen Soak with Care Before Cooking to Avoid Risk of Bongkrekic Acid Poisoning
Dried edible fungi, including black fungus (also known as cloud ear fungus), white back black fungus, and snow fungus (also known as white fungus), are popular ingredients. The first two are hailed as “vascular cleansers”, while snow fungus is...
- 2023.02.06
Foods & Entertainment Services Top 2022 Complaints Internet Shopping Complaints Exceed 10,000 Consumer Disputes on Travel and All Aspects of Daily Life Reveal New Consumption Patterns in Society
As 2022 marks the third year of the COVID-19 pandemic, consumption modes and related complaints continue to evolve accordingly. The overall number of complaints received by the Consumer Council last year rebounded from the slight downward trend in...
- 2023.02.06
New Plastic Bag Levy Takes Top Place for “Top 10 Consumer News – Year of the Tiger” Voting Campaign Teletubby Incident Declared “Most Outrageous” Consumer Council’s RAT Search Tool “Most Liked”
The results of the “Top 10 Consumer News – Year of the Tiger” voting campaign organised by the Consumer Council were announced today (6 February). The campaign attracted a total of 4,750 voters. At the top of the list with 3,463 votes was the...
- 2023.01.20
Consumer Council Launches Online Search Tool for Medication Containing Paracetamol Enabling Consumers to Purchase Pain and Fever Relief Medicine at Ease
The Consumer Council is highly concerned about the recent supply and pricing of pain and fever relief medication. Across 3 weeks from late December 2022 to mid-January 2023, Council staff paid over 140 visits to pharmacies, supermarkets and health...