Effects Vary in Eyebrow Tattoos and Eyelash Implants. Choose Smartly to Avoid Embarrassment!

A pair of well-defined eyebrows coupled with beautiful eyes can sharpen one´s look instantly. In order to reduce the time and effort spent on make-up each day, some "semi-permanent" beauty services, such as eyelash implants, eyebrow tattoos and eyeliner tattoos, are becoming popular, especially among beauty lovers. But from the complaints lodged with the Consumer Council (or the “Council”), we notice that these services may involve all kind of charges. Some consumers reported that they were being nagged into upgrading their services or purchasing additional items. Unfortunately, the quality of some services can be unsatisfactory. Instead of enhancing their look, consumers may end up being more distressed.

Conclusion

Beauty services / treatments always promote their abilities to enhance customers’ appearance and boost their confidence. Consumers generally have high expectations for these services. Unfortunately, the above cases have demonstrated quite the opposite. In the first case, the effect of the imitation eyebrows was not satisfactory. In addition to the embarrassment and disappointment, consumers may not be able to reverse / improve the effect by themselves and may end up spending time and effort or paying extra money for remedial service. In the second case, almost all of the eyelash implants fell off soon after the service, and the whole process was a waste of time and money. The last case showed the inherent safety concerns and risks of treatments carried out close to the eye area.

Consumers generally hold certain expectations for the services they paid for. Seeking a refund for an unsatisfactory service is a very basic reaction. However, the above-mentioned beauty parlours failed to think from the customers´ perspectives and deal with the crux of the problems and were only prepared to swap for other beauty services. It was therefore difficult to restore customers´ confidence and maintain long-term relationships. On the other hand, before purchasing any beauty service, consumers should think carefully, consider the pros and cons, and compare the reputation, service details and prices amongst various service providers, and be mindful of the different tactics or flimsy pretexts used by sales representatives.