Items per page
- 2025.02.17
Bring-your-own-cup Trials at Beverage Shops Revealed Inconsistencies Between Policies and Implementation Details for Some Traders Urging for Operational Review and More Incentives to Promote a Disposable-free Culture
Busy city dwellers often like to enjoy an aromatic brew or different flavoured hand-shaken beverages as a pick-me-up, yet it would produce vast quantities of disposables, such as paper and plastic cups, lids and straws on a daily basis, posing a...
- 2025.02.17
Medical Conditions Exaggerated to Promote Sales Health Check Services Suspected of Breaching Professional Ethics Industry Urged to Make Serious Improvements to Safeguard Consumer Confidence and Right to Be Informed
Regular health checks can help detect potential health issues early on and enable timely medical intervention. However, when these checkups are poorly performed or yield inaccurate results, or when medical conditions are exaggerated to upsell...
- 2025.02.10
Consumer Complaints Exceeded 40,000 Cases Food & Entertainment Services Topped the Complaints for 3 Consecutive Years Surge in Complaints Related to Quality of Services and Goods Prompt Improvement Needed to Uphold Reputation and Boost Economy
Hong Kong was impacted by a host of economic factors in 2024, including the global economic slowdown, digital economy boom, northbound travel trend, as well as the resumption of the multiple-entry Individual Visit Scheme (IVS) for Shenzhen residents....
- 2025.02.05
“Top 10 Consumer News – Year of the Dragon” Voting Campaign Breaks Turnout Record Closure of Physical Fitness Takes Top Place Messi’s No-show at Exhibition Match Declared “Most Outrageous” Launch of Free CHOICE Hailed as “Most Liked”
The Consumer Council announced the results of its “Top 10 Consumer News – Year of the Dragon” voting campaign today (5 February). The campaign recorded a historical-high turnout of 14,429 voters this year. The top 3 news stories were all...
- 2025.01.16
CHOICE Magazine Welcomes a New Chapter with Free Access 14 Link’s Shopping Centre Distribution Points Launched
Starting from 2 January 2025, the online version of CHOICE Magazine is fully available for free, with a limited number of print copies retained for the public in need. Taking the lead in the distribution, Mr Chan Kam-wing, Chairman of the Consumer...
- 2025.01.15
Be Mindful of Self and Others When Using Powered Wheelchairs Advocating for Strengthened Regulation to Ensure Safety Study T&Cs as Monthly Rental Fees Could Vary by Over 5-Fold
Some people experience mobility challenges due age or injuries, necessitating the use of a wheelchair on either long-term or temporary basis. Powered wheelchairs, which are becoming increasingly popular, are valuable aids for those with mobility...
- 2025.01.15
Driving Range of Electric Vehicles Not Directly Correlated with Battery Capacity Effective Management and Transparent Terms of Charging Services Essential for Ease of Travel
Since the launch of the Government’s first registration tax concession arrangement under the “One-for-One Replacement” Scheme, which promotes the transition from petrol vehicles to electric vehicles (EVs), the number of registered EVs in Hong...
- 2025.01.15
First Test of 55-inch 4K Smart TVs Revealed Disparity in Audio-visual Quality Among Different Display Technologies Choose Wisely, Trial and Enquire About Functions, Maintenance and Cyber Security Before Purchase
TVs are an essential home appliance for nearly every family. In addition to providing family-friendly entertainment through traditional broadcasting, modern TV sets have evolved into smart systems that combine various functions such as Internet...