The elderly are vulnerable not only from hazardous products but from aggressive sales practices that target solely on them.
In the first 9 months of this year, the Consumer Council has received 18 complaints, involving some $90,000, about such sales practices under the pretext of so-called health talks for the elderly. There were 23 similar cases last year.
Statistics of the Council have shown the problem to be a recurring one for many years. The problem is not just one of monetary loss but the products sold, invariably with dubious health claims of all descriptions, are a real cause for concern.
Such health talks are conducted by organizers posing as experts in the therapeutic field whose aim it is to promote the sales of an array of purportedly medical devices and products.
Often the elderly are lured with gifts of small value in the neighbourhood where they live. Younger people are not welcome and most likely will be barred from entry.
Products sold are usually claimed to be able to heal a wide range of diseases, especially those commonly associated with the elderly.
However, while some of the devices such as massage machines may help relax the body or speed up recovery from fatigue, medical and sports experts are of the opinion that the therapeutic claims of some of the devices are unfounded.
Among the complaints brought to the notice of the Consumer Council was one related to a massage bed which made claims that it could improve spine problems. But the consumer complained that his neck pain has become even worse after using the bed for two months.
The website selling this device even advises people that using its products can alleviate chronic diseases without the need for injection, taking drugs, chemotherapy or electrotherapy.
Except for devices that contain drugs or radioactive substances, there is at present no specific legislation governing such health products in Hong Kong.
Consumers have to rely on the relevant provisions in the Consumer Goods Safety Ordinance, Electrical Products (Safety) Regulation, and Undesirable Medical Advertisements Ordinance for protection. The Council hopes that the Government would expedite the regulations of all medical devices.
The elderly people are advised to consider carefully before joining such health talks and purchasing any medical device. If they do not know their health conditions and whether the device is suitable, they should consult their family members and family doctors.
The public is urged to pay more attention and care to the elderly people in their families.
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