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Test uncovers misnomers and substantial variance on contents of orange juice products Confusion reigns when it comes for the consumers to decipher the labels of prepackaged and ready-to-drink orange juice. A Consumer Council test has found this to be...
The Consumer Council is calling for substantial changes in the regulation of deceptive, misleading and unfair practices in consumer transactions. It has proposed a package of legislative initiatives, providing both immediate action and long-term...
1. Review of the functions of the Consumer Council (1) Regular reviews on the functions of the Consumer Council have been carried out. (2) The Council could only deal with consumer issues relating to goods when it was set up in...
Latest survey findings of bank charges on low balance accounts The Consumer Council has surveyed25 banks on their practice relating to fees and charges and interest rates forlow balance accounts. The latest survey provides timely and comprehensive...
Test reveals some refrigerators are too warm while some are smaller than claimed Refrigerators should be freezing cold in their freezer compartment. But half of the refrigerator-freezers, tested by the Consumer Council, have proved to be too warm for...
Council test of energy saving lamps attests to substantial savings in electricity bills Imagine a saving of up to 80% of your electricity bill for household illumination! And all that you have to do is simply to replace your ordinary light bulbs with...
Surveyon 19 banks reveals rising and new fees and charges for wide range of services A Consumer Council survey on 19banks in Hong Kong has revealed a fresh round of increased and new charges for awide range of services. Bank charges have been on an...
Consumer complaints rose by 15% in the first year of the new millenium, with a total of 18,932 cases (16,470 cases in 2000) against goods sold (10,388) and services supplied (8,544). In a year-ender briefing today (January 9), the Chairman of the...