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Nowadays, many consumers have found the habit to search online for flight offers and purchase tickets from travel booking sites. The Consumer Council examined 8 travel booking sites with the Hong Kong travel agent licence and found that airfares are...
Most beauty treatment packages are sold through prepayment. They can be expensive and cost over ten thousand dollars. When a beauty salon closes down or changes hands, consumers’ payments can go down the gurgler. Would consumer rights be...
The Consumer Council joins hands with consumer organisations around the world in a new campaign calling on major global restaurant chains to stop sourcing and serving meat and poultry from animals routinely given antibiotics used in human medicine....
In the Consumer Council’s latest survey on textbook revision, among the 17 volumes of revised textbooks examined, 11 were classified as “necessary” while the 6 other editions were considered to be “somewhat necessary”. Outcome of the survey...
Thermo Ventilator is an emerging electrical appliance which can keep bathroom warm in winter and combines functions like ventilation, air circulation and clothes drying. It particularly suits the tiny living space in Hong Kong. However, consumers...
Mobile phone becomes indispensable to one’s life. Even when travelling abroad, consumers want to share every wonderful moment of their journey with friends and relatives instantly through social networks. However, consumers could be stunned by...
When shopping for a TV set, apart from design and functionalities, durability and warranty are perhaps important factors to consider. Many newly launched TV set models are criticised for their substandard repair services as faults are unrepairable...
To preserve health, consumers should not only beware of the nutrient composition of foods in the three regular meals a day, but also make careful choices of beverages. In a study jointly conducted by the Centre for Food Safety and the Consumer...