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- 1998.08.08
Complainants can apply for assistance to the Consumer Legal Action Fund for legal actions taken at the Small Claims Tribunal.
8 August 1998 To : Complainants Dear Sir/Madam, Re : Complaint Against KPS The Consumer Legal Action Fund has considered the matter and has decided to assist consumers to lodge their claims against KPS with the Small Claims Tribunal if consumers wish...
- 1998.08.07
The HKT offer was considered to be in breach of provisions of anti-competitive conduct in that HKT has abused its dominant market position...
A breach of its licence conditions by Hong Kong Telecom (HKT) has resulted in dissatisfaction and complaints to the Consumer Council. The Consumer Council has so far received 6 complaints about additional IDD charges billed by HKT. This followed a...
- 1998.08.06
Two surveys undertaken by the Consumer Council to measure the magnitude of the consumer exposure to prepayment schemes and coupons reflect far wider latent problems.
In the last six months, corresponding to the downturn in the economy, many consumer complaints regarding prepayment coupons and trade practices have been lodged with the Consumer Council. The breakdown of these complaints is as follows: Dissolution...
- 1998.07.20
The Consumer Council, as trustee of Consumer Legal Action Fund (CLAF), is considering instigating legal action against KPS
The Consumer Council, as trustee of Consumer Legal Action Fund (CLAF), is considering instigating legal action against KPS over its decision to limit the validity of its coupons. The Council is now seekign legal advice on the course of action that...
- 1998.07.15
CHOICE # 261
Textbook prices up and above inflation rate despite drop in paper and printing costs Textbook prices are increased by an average of 8.76% and 7.55% for primary and secondary schools respectively this year. Both increases are above the average...
- 1998.06.15
CHOICE # 260
The mineral content of bottled water is either "low" or "very low" and some may even contain impurities Is the consumption of bottled water a matter of health? Or is it just a matter of image? A Consumer Council test report, published today in...
- 1998.06.03
Upsurge in consumer complaints, protection for prepayment consumption, advice on mortgage problems, misleading advertising
...These are some of the issues revealed today at the first of a regular press briefing on the state of consumer complaints The Consumer Council has recorded rapid increases in consumer complaints in the first four months of this year. Consumer...
- 1998.05.25
The Consumer Council welcomes the issue of the Government's Statement on Competition Policy as a significant step to bringingabout the improvements in the competitive environment in Hong Kong.....
The Consumer Council welcomes the issue of the Government's Statement on Competition Policy as a significant step to bringing about the improvements in the competitive environment in Hong Kong called for in the Council's report, Competition Policy:...