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- 2021.04.15
80% of Complete Canned Dog Food Failed to Meet Internationally Recommended Levels for Micronutrients and Amino Acids Negligence of Labelling and Misfeeding May Cause Health Risks
Pet owners often give wet food to their “furry kids” as a special treat, or even as a complete substitute to dry pet food. The Consumer Council tested 20 models of canned or boxed wet dog food and found that the mineral contents of 80% of the...
- 2021.04.15
Average Price of Nearly 65% of Goods in Supermarkets Recorded Steeper Increase than Overall Inflation Packaged Rice, Canned and Frozen Food Showed Considerable Rise Make Price Comparisons Wisely to Ride out Difficult Times
Owing to the COVID-19 outbreak last year and the spread of rumours on the Internet about various products going out of stock, panic buying in supermarkets and stockpile of staple food such as rice, canned food, toilet rolls and bleach was observed....
- 2021.04.15
Call for Improvement on the Service Details of Emergency Alarm System Unclear Descriptions Easily Lead to Expectation Gap
In the wake of the ageing population in Hong Kong, the number of emergency alarm system (EAS) service providers has increased in recent years to cater for the needs of the elderly and the needy, and the services provided have also become more...
- 2021.04.15
Electricity Tariff of 14 “1.5 Horsepower” Inverter Split-type Reverse Cycle Air Conditioners Could Vary over 55% 1 Model Failed to Meet Claimed Cooling Capacity Pay Heed to Huge Disparities in Warranty Periods and Charges
Many households plan on replacing their air conditioners in the run-up to summer to keep the heat at bay, and inverter split-types are a popular choice in recent years. The Consumer Council tested 14 models of “1.5 horsepower” (HP) inverter...
- 2021.04.15
Performance of Household Dehumidifying Agents Vary Vastly Moisture Removal Capacity Could Differ by Over 85% Virtually Non-existent Moisture Absorption Efficacy for Bamboo Charcoal/Activated Charcoal Models
Hong Kong weather is particularly humid during the transitional season between spring and summer. Many people like to place dehumidifying agents inside their wardrobes, shoe cupboards and storage boxes to prevent mould and mildew. The Consumer...
- 2021.03.15
15 March – World Consumer Rights Day The Consumer Council Calls for Collective Action by the Government, Businesses & Consumers to Tackle Global Plastic Pollution
Hong Kong is a metropolitan that celebrates speed and efficiency, as well as a typical example of a “throw-away society”. Despite advocacy efforts in society over the years, the efficacy of Hong Kong’s plastic reduction policies still has much...
- 2021.03.15
60% of Hair Dyes Claiming to Have “Natural” Ingredients Contained Allergens or Heavy Metals Calling for Prudent Use of Permanent Hair Dyes and Hennas
It saves time and money to dye hair at home. Some consumers may use hair dye products with natural claims with the assumption that they may reduce the risk of allergies or cause less damage to the hair. However, the Consumer Council tested 26 hair...
- 2021.03.15
Disparate Arrangements for Pandemic-postponed Wedding Banquets Pay Heed to Contract Terms and Deposit Clauses to Avoid Loss
During the pandemic, social distancing measures such as the prohibition on group gatherings and "no dine-in" restriction after 6pm have completely overhauled our daily lives, and even postponed or cancelled many wedding banquets. To understand...