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- 2024.11.14
Bringing Your Own Container Helps Reduce Waste Cooperation from Eateries Urged Clear Guidelines and Incentives to Foster “Walking the Walk”
Disposable takeaway food containers and tableware are one of the major sources of waste in Hong Kong. The Government implemented new legislation on 22 April 2024 which bans eateries, in its first phase, from providing certain disposable plastic...
- 2024.11.14
Test on Bladeless Fans with Heater Function Revealed Heat-up of Heating Mode or Airflow Rate of Cooling Mode May Vary Heating Mode May Not Be as Energy Efficient as Reverse Cycle Air Conditioners
With winter approaching, while there are not many severely cold days in Hong Kong and most local homes are rather small, versatile bladeless fans with heater function are becoming more popular and more common. The Consumer Council tested 11 models of...
- 2024.11.14
Think Twice Before Using Non-Essential In-wash Scent Boosters All Models Found with Fragrance Allergens 4 Also Contained Environmental Pollutants
Owing to Hong Kong’s humid climate, to avoid musty-smelling laundry dried indoors or to maintain a pleasant fragrance in clothing, some consumers may opt to use in-wash scent boosters when doing laundry, yet it may trigger allergic reactions or...
- 2024.11.12
The 24th Consumer Rights Reporting Awards Breaks Records with Over 470 Entries Outstanding Reporting on Extensive Consumer Issues Illustrate Collaborative Effort in Promoting Smart Consumption
The Consumer Council’s 24th Consumer Rights Reporting Awards (CRR...
- 2024.10.24
Hong Kong Consumer Council and Thailand Consumers Council Sign MOU for Establishing a Consumer Dispute Referral Mechanism
A Memorandum of Understanding (MOU) for collaboration on cross-border consumer disputes was signed today (24 October 2024) between the Hong Kong Consumer Council (HKCC) and the Thailand Consumers Council (TCC) to establish an information exchange and...
- 2024.10.15
1 Model of Vitamin C Skincare Products Not Detected with Relevant Ingredients While 5 Models Lacked Proper Labelling Over 40% Contained Fragrance Allergens but Not Reflected on Labelling Improvement Urged
Vitamin C is one of the most sought-after ingredients in skincare products in recent years by beauty lovers, with products claiming to have anti-oxidising, anti-ageing, whitening and blemish-lightening properties. There is also an expanding selection...
- 2024.10.15
Lack of Clarity in Some of the Terms of Use in e-Gift Cards Be Wary of the Usage Restrictions Traders Urged to Relax Restrictions to Increase Flexibility for Consumers
As the festive season approaches, many people would select gifts for family and friends to express their feelings. As compared with traditional cash vouchers, e-gift cards have become increasingly popular in recent years as they are more convenient...
- 2024.10.15
Navigate Wedding Banquet Intricacies with Attentive Customer Service To Minimise Disputes Soon-to-Weds Advised to Review Contract Terms To Avoid Ruining Big Day Plans
Getting married is a major milestone in life, and many engaged couples plan a year ahead for their big day, extending invitations to friends and family to celebrate this memorable occasion. However, their plans may be upset if the quality of the...