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- 2020.06.15
Switching Extra-curricular Classes to Online Teaching Amid the Pandemic Gave Rise to Disputes Urged for Communication to Address Consumers’ Needs and Sentiments
The coronavirus pandemic has caused not only the regular schools but also the off-campus tutorial classes and children interest classes to suspend face-to-face lessons. In the first 5 months this year, the Consumer Council has received over 250...
- 2020.05.21
Auto-fuel Pump Price Gap with Import Price Widened by One Fold Urge for Improvement on Market Transparency and Conduct of Regulatory Review Consumers Suffer as Prices “Go-Up-More, Come-Down-Less” Direct Pump Price Reduction Deemed the Best Way
International crude oil prices have dropped sharply recently to the point that New York oil prices once dropped to minus US$40 a barrel in April for the first time in history. Given Hong Kong is well-known to have the highest auto-fuel retail price...
- 2020.05.14
Carefully Assess Actual Needs in Choosing Online On-demand Video Streaming Services Read the Service Terms and Viewing Restrictions Thoroughly to Avoid Loss
“Binge-watching drama series/watching movies” are the daily entertainment of many people and has become the popular pastime as people stay home to fight against the COVID-19 epidemic. The Consumer Council reviewed the on-demand services provided...
- 2020.05.14
Cooling Capacity of 65% “3/4 Horsepower” Window-type Air Conditioners were Lower than Claimed High After-sales Service Charges Hinder Warranty Renewal and Environmental Protection
With summer just around the corner, an efficient and energy-saving air conditioner is a useful tool for keeping the home cool. The Consumer Council tested 15 models of commonly known as “3/4 horsepower” window-type air conditioners, and found the...
- 2020.05.14
Over Half of Plastic Turners Had Excessive Overall Residue Migration in Acidic Environment 1 Model Deformed in Heat-Resistance Test
Plastic turner is one of the essential kitchenware for many households as it is inexpensive, lightweight and will not damage the non-stick coating on frying pan easily. The Consumer Council tested 17 models of Chinese-style plastic turners and found...
- 2020.05.14
Overseas Study Insurance Benefits and Protection Scope Vary Hugely “Infectious Disease” Protection Subjects to Definitions and Policy
For parents who have sent their sons and daughters abroad for study, their primary concern is whether the best medical treatment and care are available in the soonest manner when their beloved children get sick or are involved in an accident. In...
- 2020.05.14
Traps of High Sugar and Energy Content in Energy Bars and Snack Bars Even High Protein and Fibre Has to Consume Wisely
Snack bars and energy bars mainly contain ingredients such as grains, nuts, dried fruits, protein or plant protein. They have always been perceived as healthy food and are popular among sports enthusiasts and parents when preparing snack for their...
- 2020.04.15
Average Price of Goods in Supermarket Surged 60% Price Rise in Non-staple Food and Rice Add an Extra Burden on Citizens
Shopping for food and daily necessities from the supermarket is t...