Items per page
- 2020.02.17
Beware of “Free” and “Trial” Mobile App Charges Read the Attached Terms Carefully to Avoid Loss
With different types of easily installed mobile apps covering a broad range of usages, mobile apps have become an indispensable part of daily life. However, complaints filed to the Consumer Council revealed that there were cases where free download...
- 2020.02.17
Bite Durability of 2 Baby Teethers are Poor and Easy to Break Total Migration of N-nitrosatable Substances in the Most Expensive Model Exceeded the Limit by Eightfold
Chewing and savoring teether can relieve the discomfort in children during teething and can also reduce the risk of baby eating dirty or dangerous objects. The Consumer Council has tested 20 baby teethers and the results revealed the quality of some...
- 2020.02.17
Protection to Passengers in Car Collision Varies Legislation to Require AEB to be Installed in New Cars Suggested
Global car manufacturers have committed to enhancing crashworthiness and safety equipment of vehicles to meet consumers’ expectations and legislative requirements of different countries. According to the latest car collision test report conducted...
- 2020.02.17
Skin or Respiratory Tract Irritants Detected in Yoga Mats Clean and Left Open for Few Days After Purchase to Reduce Risks
Practicing yoga is a favourite choice to many health-conscious people as it does not only stretch the muscles and joints but also helps ease stress and tension. The Consumer Council tested 30 models of yoga mats on the market and found some models to...
- 2020.02.17
The Dehumidifying Capacity of 40% Dehumidifier Measured under Standard Test Environment was Lower than Its Claim Performance of Models with Air Purifying Function Varies Significantly
Owing to the city’s humid climate, many households have a dehumidifier that is highly durable and shall be chosen with great care. In recent years, 2-in-1 air purifying dehumidifiers highlighting dual-use and space-saving claims emerged in the...
- 2020.01.23
Overall Consumer Complaints drop 6% to New Low in 18 Years Soaring Medical Service Disputes Up 25% Calls for Attention Mandatory Cooling-off Period Urged to Boost Consumer Safeguard
The number of complaints lodged with the Consumer Council in 2019 has dropped to a new low in 18 years, shrinking by 6% to 24,615 cases compared with the previous year. Complaints on services totaled 15,237 cases, a slight dip of 1%, but...
- 2020.01.15
Choosing Immigration Consultant Carefully to Avoid Loss in Money and Time Read Contract Terms Carefully and be mindful to “No Charge on Unsuccessful Case” Claim
The market for immigration consultant blooms as many consumers rely on these agencies to handle the formalities in the hope of increasing their chances of success. However, the Consumer Council is concerned about the disparity in the service quality...
- 2020.01.15
Cleaning Performance of Cordless Upright Vacuum Cleaners Varies High Power Consumption and Long Recharging Time 4 Models Can Only Operate Less Than 10 Mins
Thanks for its handy, stylish and easy for storage design, cordless upright vacuum cleaners are very popular in the market. The Consumer Council tested 20 models of cordless upright vacuum cleaners and found that their performances varied...