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- 2019.03.14
Be Cautious in Using Smart Devices to Safeguard Privacy – Enhancing Security Awareness to Prevent Leakage of Personal Data
The growing trend of smart homes has entailed many internet-enabled consumer products coming into the market. The theme of the World Consumer Rights Day’s (March 15) this year is “Trusted Smart Products” for reminding consumers to exercise due...
- 2019.03.14
Complaints about Overseas Wedding & Photo Services: Lack of Quality Assurance with Consumers Bearing All the Risks
Getting married is a major life event and to make the wedding day memorable, some may choose to hold their wedding ceremonies or to take pre-wedding photographs abroad. However, complaints were occasionally lodged to the Consumer Council about...
- 2019.03.14
Doubts on Information Accuracy and Transparency of Airfare Comparison Website - “Cheapest” Airfares Vary by a Double
Price comparison websites that cater for consumers looking for cheap airfares and hotels claim they search hundreds or even thousands of airline and travel agency websites to find the cheapest airfares and hotel rates. However, recent reports have...
- 2019.03.14
Half of Infant Cot Mattresses Fail to Comply with Safety Standard – Poor Firmness in 3 Models Poses a Suffocation Hazard
An infant sleeps 15 hours or more a day, so obviously, it is essential whether a cot mattress is compliant with safety standards, with good comfort and body support. A Consumer Council test report on 8 models of cot mattresses found that half of the...
- 2019.03.14
Private Cataract Surgery Charges Can Differ by 1.5 Times – Wide Array of Surcharges Making it Hard for Consumers to Estimate the Budget
The aging population has accelerated demand for medical services. In the case of cataract surgery, for example, over 40,000 people were on the waiting list of public hospitals in 2018. Elderly patients may well turn to a private medical institutions...
- 2019.02.14
Golfer Insurance Plans Vary Widely in Terms & Conditions – Choose Carefully Before Purchase
Golf is currently the only sport with its own specific insurance cover for golfers. Amateur golfers can easily injure themselves due to lack of practices or unfamiliarity with the golf course and they may even cause injuries to others that give rise...
- 2019.02.14
Risk of High Sugar Content in Tea-based Beverages – 5 Models Exceeding Maximum Daily Limit of Sugar Intake
Tea-based beverages have become popular in recent years and stores selling such kind of beverages have been thriving. In collaboration with the Centre for Food Safety, the Consumer Council has conducted a test and review on more than 100 models of...
- 2019.02.14
Matchmaking Service Charges Lack Transparency – Beware of Disputes over Service Effectiveness and Charges
Matchmaking services undertaking to find the “other half” for their customers have been prevalent in recent years. However, the Consumer Council had received 64 complaints last year, representing an increase of over 55% year on year of which...