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- 2019.07.15
Underperforming of 3 Antibacterial Hand Washes – 40% of Models Contained Allergy-causing Preservatives
City dwellers are health conscious. As many products claim to have antibacterial function/ability, the Consumer Council has conducted test on a total of 35 hand wash products of which 15 models claimed to have antibacterial function while 8 out of...
- 2019.07.15
Washers and Air-Cons Prone to Breakdown with High Repair Costs – Falling behind Fridges, TV Sets & Dehumidifiers in Consumer Satisfaction
While the functions of home appliances have been increasing, many consumers complain that they are not as durable as they used to be but is that really true? The Consumer Council collected the actual experience of over 1,400 families in an in-depth...
- 2019.06.17
Dishwashers Vary Vastly in Cleaning and Drying Space-Saving Countertop Models are Easy to Install but Have Average Performance
Although cooking could help relieve stress for some, washing piles of dirty dishes could be tedious and time-consuming. Unfortunately, Hong Kong’s living environment is too small for a floor-mounted dishwasher and therefore hard for such appliance...
- 2019.06.17
High Trans Fat (TFA) Content Found in Baked Food Products Industrially Produced TFA in Puffy Pastry Soups Exceeds the Limit by 5 Times
Baked cakes and puff pastry are popular foods. But in addition to their natural trans fat content, ingredients with partially hydrogenated oil (PHO) contain industrially produced trans fat. Furthermore, high temperature during food processing boosts...
- 2019.06.17
Unofficial Visa Agency Websites - Charge Exorbitantly but No Protection for Unsuccessful Applications
HKSAR passport holders travelling abroad to some countries, such as Australia and Canada, are required to apply beforehand for an Electronic Travel Authorization (ETA) at their own expense. The Consumer Council has received quite a number of...
- 2019.06.17
Wide Variation in the Check-up Items and Fees of Medical Check-up Service for Elderly Online Purchases Come with Many Restrictions
As health awareness among the elderly has raised in recent years, many conduct regular annual medical check-ups for early detection of disease and undergo suitable treatment. This has spawned a burgeoning market for medical check-up services with...
- 2019.05.29
Actual Protection Falls Short of Consumer Expectations in Private Health Insurance; Different Definitions of Terms Make Comparisons Difficult 14 Recommendations for Collaboration to Build a Sustainable PHI Market
Almost one-third of the population in Hong Kong have individually purchased private health insurance (PHI), worth over HK$10 billion in annual premiums. Although 43% of inpatients were covered by PHI, they opted to be treated in public hospitals. A...
- 2019.05.15
4 Models of Compression Hosiery found a Wide Discrepancy between Actual and Claimed Compression Values Effectiveness of 3 Models in Improving Blood Circulation in Doubt
People who need to stand for long periods in their job, people who are plump, pregnant women and elderly are vulnerable to the formation of varicose veins on their calves. The Consumer Council tested 10 models of palliative compression hosiery...