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- 2017.06.15
Environmental Performance of Washing Machines Varies Substantially Electricity Consumption Could Differ by 70%
The Consumer Council joined with the Electrical and Mechanical Services Department (EMSD) in conducting tests on 12 models of washing machines. Variance among the tested models in both rinsing and water-extraction efficacy were found. Among models of...
- 2017.06.15
Hidden Sales Agenda Behind Free Body Checkup Talks Consumers are Urged to Guard Against Huge Spending on Suspicious Health Products
Many consumers are health-conscious spending generously on health products, in the hope of maintaining good health. There sprang up free health talks and body checkups that, in reality, are meant to promote sales and entice purchase, targeting...
- 2017.06.15
Luncheon Meat and Sausages with High Sodium Contents are Harmful Veterinary Drug Residues Found in 1 Sample
Although processed meat has been classified as Group 1 carcinogens to humans by the World Health Organisation since 2015, processed meat such as luncheon meat and sausages are still popular choices in the daily meals of Hong Kong people. The...
- 2017.05.25
MoU signed between Hong Kong and Korea Consumer Agency for Joint Co-operation in Consumer Dispute Referral Mechanism
The Hong Kong Consumer Council and the Korea Consumer Agency have entered a joint agreement for co-operation in a new mechanism for information exchange and consumer complaint resolution. This followed the signing of a Memorandum of Understanding...
- 2017.05.15
2 Models of Soap Bubble Toys Detected with Pathogen or Comparatively High Microbial Count Pay Attention to Product Expiry Date to Reduce Risks
Bubbles shimmering with the colours of the rainbow in the sunlight are well-liked by both adults and children. But these soap bubble toys may contain microorganisms or pathogens that parents should not overlook their risks. The Consumer Council...
- 2017.05.15
Be Vigilant at All Times to Avoid Consumer Disputes on Online Shopping
Boundless as to time and location and high flexibility, online shopping has gained increasing popularity nowadays. However, based on the complaints lodged with the Consumer Council, problems associated with online shopping could be numerous and...
- 2017.05.15
Electricity Tariff of Split Type Inverter Air Conditioners labelled with Grade 1 Energy Efficiency Could Vary by 20% Go Green with Improved Warranty Schemes
To beat the summer heat, many families will turn on air conditioners to keep their home cool. Many air conditioners available in the market claimed top Grade 1 rating in energy efficiency, emphasizing reducing electricity consumption and being...
- 2017.05.15
Heavy Restrictions Imposed on Extended Warranty of Electrical Appliances Claim Procedures are Cumbersome and Non-transparent Consumers Cautioned to Think Thrice Before Purchase
In recent years when consumers go shopping at electrical appliance chain stores, they may be persuaded by the salesperson to purchase extended warranty offered by retailers emphasising that it spares them from substantial maintenance costs or...