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- 2017.05.09
Low Transparency of Chargeback Mechanism for Credit Card Payment Introduce Connected Lender Liability to Enhance Consumer Protection
Very often Consumers prepay significant sums for goods or services for convenience or discounts, or due to particular business models. If, however, the retailer closes down, consumers, as unsecured creditors, have a slim chance of recovering the...
- 2017.04.18
Aggregate Average Price of A Basket of Supermarket Products Increased Slightly by 0.5% Significant Increases Recorded in Groups of Liquid Soap/Hand Wash & Infant Formula
The annual supermarket price survey released by the Consumer Council revealed that the aggregate average price of a basket of products sold in the supermarkets in 2016 rose by 0.5% over the past year, 0.1% higher than the 0.4% recorded in the...
- 2017.04.18
Efficacy and Price Varied Among Moisturising Masks Be Wary of Allergenic Substances
Moisturising masks are enormously popular with many beauty-conscious, with many products available in the market claiming the skin could be hydrated and brightened after use. However, prices of these products could vary substantially ranging from a...
- 2017.04.18
Misunderstandings Could Arise Easily from Wordings on Menu Clarify Terms to Prevent Disputes
Hong Kong is world-renowned as a "food paradise", with over 10,000 licensed restaurants in this tiny locale. When dining out, consumers look, not only for gourmet cuisine, but also for high quality service. Complaints lodged with the Consumer...
- 2017.04.18
Sugars Content in Yogurt Could Vary By Nearly 5 Times Be Wary of Health Hazards from High Free Sugars Content
Yogurt is a rich source of calcium, proteins and probiotics that many health-conscious consumers eat regularly. But many yogurts available in the market have added various kinds of sugars, health risks of over-weight, obesity and dental caries will...
- 2017.03.15
2 Children's Highchair Models Fail to Fully Meet Safety Requirements
It is popular for parents to buy highchairs for their toddlers. High chairs not only make feeding easier, but also help children develop the habit of sitting properly for a meal. The Consumer Council has conducted tests, in collaboration with...
- 2017.03.15
Choose Surveillance Cameras with Caution to Prevent Privacy Breach Reset Default Password to Avoid Being Hacked
Using a home surveillance camera has become more prevalent in recent years, as many consumers use the devices for checking on elderly family members or children at home, making sure they are safe, and some use them for security reasons. The...
- 2017.03.15
Echoing WCRD to Call on Building a Digital World Consumers can Trust
Building a digital world consumers can trust Consumer Rights Day, on 15 March this year, coordinated by the Consumer International (CI) takes on the theme "building a digital world consumers can trust". According to CI, over half a billion digital,...